Privacy statement
At Loffts Chalets, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By using Loffts chalets's website or services, you agree to the terms outlined in this policy.
We may collect personal information that you provide to us voluntarily when you make a reservation, subscribe to our newsletter, or interact with our website. This information may include:
-
Name, email address, phone number
-
Mailing address
-
Payment information
-
Reservation details
-
Communication preferences
We also automatically collect certain information when you visit our website, such as your IP address, browser type, and device identifiers.
How We Use Your Information:
We use the information we collect for the following purposes:
-
To process reservations and payments
-
To communicate with you about your bookings
-
To send you marketing communications (if you opt-in)
-
To improve our services and website functionality
-
To respond to your inquiries and requests
Information Sharing:
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and providing our services. These third parties are contractually obligated to keep your information confidential and secure.
We may also disclose your information when required by law or in response to valid legal requests (e.g., subpoenas, court orders).
Data Security:
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.
Your Choices:
You have the right to review, update, or delete the personal information we hold about you. You may also unsubscribe from marketing communications at any time by following the instructions in the emails you receive from us.
Cookies:
We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
Children's Privacy:
Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age.
Changes to This Policy:
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.
Contact Us:
If you have any questions about this Privacy Policy or our privacy practices, please contact us.